2. Use of the Website

2.1 Authorized Use

This Site is intended solely for personal, non-commercial use. Unauthorized commercial use of the Site, its content, or any services provided through the Site is strictly prohibited.

2.2 Age Requirement

You must be at least 18 years of age to utilize this Site. By accessing the Site, you affirm that you meet this age requirement.

3. Product Sales

3.1 Pricing

All prices displayed on the Site are denominated in Nigerian Naira (NGN) and are subject to change at any time without prior notice. While we strive to provide accurate pricing information, we are not responsible for any typographical errors or inaccuracies.

3.2 Accepted Payment Methods

We accept the following payment methods:

• Debit Cards
• Bank Transfers
• Cash
• Credit Cards

Payment must be completed in full at the time of purchase. We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.

Upon development of other payment methods customers shall be informed of such new platforms, however, customers must not send money to any individual or private person posing to be a Likease agent. Upon any confusion kindly contact the Likease team via provided phone number on this website or this document.

3.3 Delivery

We endeavour to deliver products within one business day for orders received by 2 PM. Orders placed after 2 PM will be processed for delivery on the following business day. Delivery timelines are estimates and subject to change due to unforeseen circumstances beyond our control.

4. Returns and Refunds

4.1 Return Policy

Products may be returned within 1-3 days of receipt if found non-functional upon first use. All returns must be in their original packaging and include all accessories and documentation.

4.2 Refund Policy

Refunds will be processed within 4 business days of receipt of the returned item at our store. Refunds will be issued to the original method of payment. Customers are responsible for return shipping costs for items found to be functional.

5. Warranty and Support

5.1 Warranty

Certain products are covered by a one-year limited warranty as specified in the product description. This warranty covers manufacturing defects and excludes damage caused by misuse, accidents, or unauthorized repairs.

5.2 Customer Support

Support is available via WhatsApp at 08115515391 and via email at info@likease.com.ng.

6. Payment Security

6.1 Secure Transactions

All payments are securely processed through Paystack. Customers opting for cash on delivery may utilize direct mobile transfers. We employ industry-standard security measures, including firewalls and encryption, to protect your financial information. However, payment on delivery must be made to companies account as the Management of Likease shall not be responsible nor shall the company refund any payment not made to the Likease account with proof of such payment

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Likease Appliances and is protected by copyright and trademark laws. Unauthorized use of any content on the Site is strictly prohibited and may result in legal action.

8. Limitation of Liability

In no event shall Likease Appliances, its directors, officers, employees, or agents be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products, even if advised of the possibility of such damages. Our liability is limited to the maximum extent permitted by law and shall not exceed N5,000.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Lagos State, Nigeria. Any disputes arising out of or relating to this Agreement shall be resolved exclusively in the courts of Lagos, Nigeria.

10. Amendments to Terms

We reserve the right to amend this Agreement at any time. Any amendments will be posted on the Site and will take effect immediately upon posting. Your continued use of the Site after such posting constitutes your acceptance of the revised terms.

11. Privacy Policy

We are committed to protecting your privacy. Our privacy policy, which explains how we collect, use, and safeguard your information, can be accessed here.

12. Cookie Policy

We use cookies to enhance your experience on our website. Our cookie policy provides detailed information on the types of cookies we use and how you can manage your cookie preferences.

13. User Accounts

13.1 Account Creation

Users may create an account to facilitate purchasing. Account holders are responsible for maintaining the confidentiality of their login information and for all activities that occur under their account.

13.2 Account Management

Users may update their account information through the account settings page. It is the user’s responsibility to ensure that the information provided is accurate and up-to-date.

13.3 Account Termination

Users may terminate their account at any time by contacting customer support. We reserve the right to terminate or suspend access to accounts that violate these terms and conditions.

14. User-Generated Content

14.1 Submissions

Users may be able to submit reviews, comments, and other content. All user-generated content must be lawful, respectful, and not infringe on the rights of others.

14.2 Content Management

We reserve the right to remove any content that violates these terms, is offensive, or is otherwise inappropriate at our sole discretion. We are not responsible for the content posted by users.

15. Prohibited Activities

Users are prohibited from:

• Engaging in fraudulent activities
• Distributing malware or other harmful software
• Attempting to gain unauthorized access to our systems
• Using the website for any illegal purposes

16. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these third-party websites. Users should review the terms and conditions and privacy policies of these sites.

17. Termination of Use

We reserve the right to terminate or suspend access to our website for any user who violates these terms and conditions or engages in any activity that we deem harmful to our interests.

18. Indemnification

You agree to indemnify and hold harmless Likease Appliances, its directors, officers, employees, and agents from any claims, liabilities, damages, and expenses arising out of or related to your use of the Site or violation of this Agreement.

19. Dispute Resolution

Any disputes arising out of or related to this Agreement shall be resolved through binding Mediation by the Likease Management in Lagos, Nigeria, in accordance with the Mediation laws of Nigeria. If Mediation is not successful, disputes shall be resolved in the Lagos Multi-Door Court House, Nigeria.

20. Contact Information

For any questions or concerns regarding this Agreement, please contact us at:

• Email: info@likease.com.ng
• Phone: 08115515391

21. Compliance with Laws

21.1 Legal Compliance

You agree to comply with all applicable laws and regulations regarding your use of the Site and any transactions conducted on or through the Site.

21.2 Export Restrictions

You acknowledge that certain products sold on our Site may be subject to export control laws and regulations. You agree to comply with all applicable export and re-export restrictions and regulations.

22. Data Protection and Privacy

22.1 Data Collection

We collect personal information to provide and improve our services. This includes information provided by users when creating an account, placing an order, or contacting customer support.

22.2 Data Use

Personal information is used to process orders, deliver products, and provide customer support. We may also use your information to send promotional materials, subject to your consent.

22.3 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or damage. These measures include firewalls, encryption, and compliance with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA). We take the security of your banking details and personal information very seriously.

22.4 Third-Party Compliance

We ensure that third parties who process personal data on our behalf also comply with the NDPR and NDPA standards to ensure your data’s security and privacy.

22.5 Data Sharing

We do not share your personal information with third parties except as necessary to process your order, comply with legal obligations, or with your explicit consent.

22.6 Reporting Data Breaches

We are committed to promptly reporting any data breaches to the relevant authorities and affected individuals. If you become aware of any data breaches, please report them to us immediately at info@likease.com.ng.

23. Accessibility

We are committed to ensuring that our website is accessible to individuals with disabilities. If you encounter any accessibility barriers, please contact us for assistance.

24. Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, war, strikes, or government regulations.

25. Entire Agreement

This Agreement constitutes the entire agreement between you and Likease Appliances regarding the use of the Site and supersedes any prior agreements or understandings, whether written or oral, related to such subject matter.

By using our website, you acknowledge that you have read, understood, and agree to this Agreement in its entirety.

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